Symptoms of viral infections and appointments in the Practice (common cold viruses, influenza, vomiting, gastroenteritis and COVID-19)

We wish to remind our patients of our Practice policies for Patients who are unwell and wanting an appointment in clinic.
If you are unwell (regardless of a negative Covid-19 result) please click here for information regarding appointments while you are unwell.
We are committed to providing your ongoing healthcare and keeping everyone safe and well.
Click here for general COVID-19 Information and resources.

As of October 1st 2023, mask usage at Adelaide Health Care will be voluntary for both patients and staff. This means you can choose whether or not to wear a mask during your visit if you are well. Some Doctors, Nurses and Allied Health practitioners may still request mask usage in consultation rooms. Please help us maintain a safe environment by continuing to monitor for any viral illness and advise Reception at the time of booking.

Change of billing policy for Saturday appointments

As of 1 July 2023, appointments on Saturdays will incur an additional charge of $5 and bulk billing policies will no longer apply. Those holding health care cards or pension cards will be charged at a reduced rate.
These changes are to help cover the costs of remaining open on a Saturday so we can continue to provide our patients with weekend appointments.
Thank you for your understanding and support.

Our Services

We provide holistic, high quality primary health care services from  experienced health professionals

General Health

Our team of fully qualified doctors is available to tend to your health needs, with a holistic approach and a patient-comes-first philosophy. See our Information page for a range of good quality online health information websites

Chronic Disease

We focus on a team approach to best manage your chronic disease. We work with our highly trained Primary Care Nurses and Allied Health Practitioners to achieve your heath goals.

Allied Health

We have an experienced team of allied support professionals who provide a range of services.

Child Health

Adelaide Health Care welcomes children and young people. Our facilities are child and breast-feeding friendly.

Women's Health

Adelaide Health Care has many GPs with a high level of expertise and many years experience in women’s health.

Men's Health

We encourage men to have a usual GP and see them regularly at the Practice for preventative health check ups and advice.

Intrauterine Device (IUD) Insertions

IUD’s (Intrauterine Devices) are used as a form of contraception and in some cases for control of heavy menstrual bleeding, or as part of Hormone Replacement Therapy (HRT).

Iron Infusions

IV Iron treatment is an option for many people who have iron deficiency or iron deficiency anemia.

Eating Disorder Services

We have a team of doctors and allied health professionals who have expertise in eating disorders, see the Eating Disorders page for further details. We are currently unable to take on new patients.

Breastfeeding & Parenting Clinic

The Breastfeeding & Parenting Clinic is a specialised service providing expertise in breastfeeding issues, maternal health, sleep and settling problems and infant issues such as tongue tie, colic, reflux, poor weigh gain, irritability or allergy.

New Patients

See which Doctors are currently taking New Patients, as well as Practice Policies and FAQ.

A reminder about telehealth appointments

To be eligible for Medicare rebates on telehealth fees you must have had a face to face appointment in the clinic in the last 12 months. Please note that there may be circumstances when your doctor will need to arrange a face-to-face consultation after your Telehealth consultation, in order to complete their assessment and examination.
Adelaide Health Care requires private billing for telehealth consultations in line with all consultation costs. This means that there may be a fee payable for your phone consultation. You will receive a phone call from our reception staff after your consultation to make the payment.

Dr Natasha Nottingham

We welcome Dr Natasha Nottingham back from her maternity leave. Currently consulting Saturdays, Natasha will also be available on Thursdays from October 2023.

CHANGE OF BILLING POLICY FOR SATURDAY APPOINTMENTS

As of 1 July 2023, appointments on Saturdays will incur an additional charge of $5 and bulk billing policies will no longer apply. Those holding health care cards or pension cards will be charged at a reduced rate.
These changes are to help cover the costs of remaining open on a Saturday so we can continue to provide our patients with weekend appointments.
Thank you for your understanding and support.
MyMedicare is a new government incentive designed to enhance healthcare benefits for Medicare Card and Department of Veterans’ Affairs (DVA) Veteran cardholders. By choosing Adelaide Health Care as your preferred GP provider, providing access to supplimentary Medicare benefits. The process is straightforward, simply log into your Medicare online account through myGov. For more information please see our webpage.

Need a prescription or referral? Please book an appointment.

We ask our patients to respect your Doctor’s already very busy day and plan ahead to make sure your referrals are in date and you have enough medication to last to your next appointment.
For more information about our Practice policies please see our FAQ and Patient information page: https://www.adelaidehealthcare.com.au/patient-information/

Child & Adolescent Virtual Urgent Care

The Women’s and Children’s hospital provides this new service 7 days a week from 1:00pm to 8.30pm.
This service is staffed by highly skilled paediatric emergency nurses and doctors who will assess your child and provide advice or referral to an appropriate service for ongoing care. For more information: https://www.wch.sa.gov.au/emergencies/virtual-urgent-care

A fee will apply if you do not provide at least two hours’ notice of your cancellation or non-attendance.

This fee will need to be paid prior to your next appointment.

Each Allied Health Practitioner set their own policies so please ask at Reception.

SMS Reminders

Adelaide Health Care uses the HotDoc reminder systems for appointment reminders, and recalls such as vaccinations, cervical screening and other health reviews Reminders are sent via SMS.

Appointments

Additional appointments become available every day, which are released each morning. Please call or book online though HotDoc.
Phone lines open from 7:45am Weekdays and 8:30am Saturdays.

Test Results

Results that can be given over the phone, will be done by you calling Reception between 1-5 pm each day. It is common that you may be asked to book an appointment with you doctor to discuss your results.

We are limiting requests for printed paper results via Reception (this includes requests for email copies). If you require a paper record, this can be requested during your next appointment at the Practice. Electronic results can be uploaded to your MyHealth Record for your future reference.

Waiting room art

All artwork is by local artists and rotated every 4 months. All artwork is available for purchase. For more information on the current artist and purchasing details please ask at reception.

An Environmentally-Friendly Practice

We  are concerned about the impact of climate change and the overall health of our planet.  To reduce energy use we have installed solar panels, changed to low energy use light bulbs and have recently had an energy use audit offered by Adelaide City Council.  We have an ongoing project to reduce the amount of office and medical materials going to landfill and are using a variety of  recycling programs, including for soft plastics and bio-waste.  We are also changing the products we use to more environmentally friendly options such as  ‘Who Gives a Crap’ Toilet Paper. Keep an eye out, there are more changes to come!
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